What information is required for ‘Know Your Customer’?
The e-money issuer (Modulr) may reach out to you to ask for some documents so they can complete the KYC process. They will need to see an original photograph or scanned copy of an identification document and an address document.
Identity documents accepted;
- UK Driving license
- Passport
- National Identity Card (only acceptable for European Economic Area or Swiss National customers
- EU/EEA or UK residence permit/card (issued by the Home Office)
- Northern Ireland voter’s card
Address documents accepted; (must be valid/current and within the last 3 months (unless explained otherwise)
- Utility bill (Gas, electricity, oil, home broadband or water bill for the current billing period)
- Landline (telephone) bill (mobile phone bills are not acceptable)
- TV, satellite, or cable bill dated within the last three (3) months
- Bank, Building Society, Credit Union, or Credit Card statement (show your recent transactions) dated within the last 3 months
- Mortgage statement from a recognised lender (dated within the last 12 months)
- •Life assurance/life insurance policy, dated within the last three (3) months but outside of cancellation period
- A local council tax bill for the current billing/fiscal year
- HM Revenue & Customs documentation (PAYE Coding Notice/Tax Notification/Self-Assessment/Statement of Account or NI contributions bill valid for the current tax year issued by Job Centre Plus) dated within the last three (3) months. We do not accept P45 or P60 forms
- Current Tenancy Agreement, from a local council or a recognised letting agency
- Home or Motor insurance certificate, valid for the current year but outside of cancellation period – we cannot accept cover notes
- Notification letter from Benefits Agency/Local Authority confirming your right to benefits (Department for Works and Pensions, Jobcentre Plus, Benefits Agency or Veterans Agency), dated within the last 12 months